If you've enabled 2FA on your account, but need to reset your access (e.g. if moving to a new device), please follow the steps below.

1) Go to omnystudio.com/account and hit 'Reset' in the Security section.

2) The pop-up below will appear, hit 'OK' to continue.

3) To continue, enter your password.

4) You'll be displayed a QR code and alphanumeric code to setup a new account in your TOTP app of choice.

If you have any issues scanning the QR code, enter the code displayed on-screen in the app your app of choice.

Once your app is linked, it will provide a 6-digit code for a limited amount of time. Enter that code and hit "Enable two-factor authentication" to login to your account.

When logging into Omny in future, you will be prompted to provide a time-based one-time password from your linked app.

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